Security Overview
Last Updated: 5/5/2026
1. Our Commitment to Security
At Metriwo, we are committed to protecting user data, maintaining platform integrity, and ensuring secure access to all services.
We follow industry-standard practices to safeguard information and reduce security risks across all areas of the platform.
2. Security Principles
Metriwo is built on the following core security principles:
- Data Minimization – We collect only the data necessary to provide our services
- Least Privilege Access – Access to data is restricted to only what is required
- Secure by Design – Security is integrated into system architecture from the beginning
- Continuous Monitoring – Systems are monitored for suspicious activity
3. Authentication & Account Security
- Secure authentication mechanisms are used to protect user accounts
- Social media accounts are connected using OAuth authorization
- Metriwo does not store social media passwords
- Users are responsible for maintaining the confidentiality of their login credentials
4. Data Protection & Encryption
- All data in transit is protected using secure protocols (HTTPS/TLS)
- Sensitive data is handled using industry-standard protection practices
- Access to data is restricted to authorized systems and processes only
5. Infrastructure Security
- Metriwo is hosted on secure cloud infrastructure providers
- Systems are regularly updated and patched
- Access to internal systems is restricted and controlled
- Security best practices are applied across environments
6. Monitoring & Incident Detection
- Platform activity is continuously monitored
- Suspicious or abnormal behavior may be detected and investigated
- We take appropriate action to mitigate potential risks
7. Third-Party Integrations
Metriwo integrates with third-party platforms such as Instagram, TikTok, X, Facebook, and LinkedIn.
- Access is granted only through user authorization (OAuth)
- We only access data explicitly permitted by the user
- We are not responsible for the security practices of third-party platforms
8. Data Access Controls
- Access to user data is limited and role-based
- Internal access is granted only when necessary
- Systems are designed to prevent unauthorized access
9. Shared Responsibility
Security is a shared responsibility.
Users are responsible for:
- Protecting their account credentials
- Managing access to connected social media accounts
- Using the platform responsibly
10. Limitations
While Metriwo implements strong security measures, no system can be completely secure.
Users acknowledge that:
- Internet-based services may involve inherent risks
- Absolute security cannot be guaranteed
11. Enterprise Security
For enterprise customers, additional security measures and commitments may be provided through separate agreements, including:
- Custom security requirements
- Data processing agreements (DPA)
- Access control configurations
- Security-related documentation
Such commitments are only valid when explicitly agreed in a separate written contract.